Analytics Magazine Analytics Magazine, July/August 2014 | Page 14

ANALY ZE T H I S ! Dark side of the digital world Big data, unintended consequences: What Amazon’s domination of the book publishing industry could portend. “In the book business the prospect of a single owner of both the means of production and the modes of distribution is especially worrisome ...” — George Packer BY VIJAY MEHROTRA 14 | Given my love of books, it is perhaps not surprising that Amazon.com – where, thanks to the digital technologies of today, a plethora of books can immediately be found about nearly any idea that pops into my head and be delivered (free with Amazon Prime membership!) to my doorstep with remarkable speed – is a website that I love deeply. Like many avid readers, I purport to do my best to support my local independent booksellers, but too often there is simply no denying the powerful pull of the super convenient, instantly gratifying, highly personalized Amazon.com experience. Thanks to my bi-monthly book club, I recently read “Who Owns the Future?” by Jaron Lanier, a celebrated technologist and MacArthur “genius” award winner best known for his contributions to the field of virtual reality. Lanier is known as a big thinker, and in this book – at once rambling, provocative and thoughtful – he once again shows why. “WOTF” begins with a bleak assessment of where digital technology is leading us all. The main thrust of Lanier’s argument is as follows: • Technology makes it very easy to give away for free a lot of things that people find valuable – just A N A LY T I C S - M A G A Z I N E . O R G W W W. I N F O R M S . O R G