Analytics Magazine Analytics Magazine, January/February 2014 | Page 53

Figure 1: National supply and demand projections for FTE registered nurses (2018-2025). Source: http://www.aha.org/research/reports/tw/chartbook/ch5.shtml into the umbrella of “affordable” healthcare through insurance. So what happens when all those people successfully buy insurance through their state or federal insurance marketplaces and seek care? Chances are many of the newly insured people have complex chronic conditions for which they rarely received care in the past. Is the chronic care delivery model equipped to handle that rising demand? Hospitals with an average of 4 percent operating margin [1] are consolidating at an accelerated rate to stay viable. In addition, nearly 50 percent of physicians and 45 percent of nurses are over 50 and are close to retirement. With a looming shortage of primary care physicians and nurses (Figure 1), who historically are the key providers for the chronic care A NA L Y T I C S patients, the health systems in the United States are about to face a daunting task: keeping patients out of hospitals and other healthcare facilities while maintaining high patient satisfaction! This might sound like an oxymoron but that’s exactly what i 2