GENERAL INFORMATION
CONFERENCE SERVICES
All events are at the Anaheim Convention Center unless otherwise noted .
CERTIFICATES OF COMPLETION
To earn AWWA Certificates of Completion you must check in and out of sessions using the Mobile App . Codes will be provided during each session . Please visit and view the video tutorial at awwa . org / ace / credits to learn more .
ELECTRIC SCOOTERS
AWWA provides complimentary electric scooters for anyone who needs some extra assistance with getting around the Convention Center . They are available on a first-come , first-served basis from the Information Booth in the Registration Lobby of the Convention Center . An ID is required to hold while the scooter is rented . Scooters must be returned at the end of each day in order to give those that need one the opportunity to access .
EMERGENCIES & FIRST AID �
The First Aid Room is located in Room 112 in Lobby B .
At the Anaheim Convention Center , the Security Control Center can be reached at 714-765-8975 or by dialing 8975 from any house phone . Security Control is staffed 24 hours a day .
HEALTH & SAFETY OF ATTENDEES
During the COVID-19 pandemic , AWWA made adjustments to ensure participant safety is our top priority . Together with our partner convention centers and hotels and in consideration of CDC guidance and local government requirements , we are currently planning for the following health and safety measures for all AWWA conferences :
• Masks are optional for all attendees . AWWA will have masks available .
• Physical distancing is encouraged .
• Hand sanitizing stations are available .
• Waiver review and release required to obtain attendance .
MOBILE APP
Sponsored by
As
part of AWWA ’ s ongoing sustainability goals we have moved more information into the mobile app . If there ’ s something you ’ re looking for and can ’ t find it in the printed program , it ’ s more than likely in the Mobile App . Download the app by searching your app store for “ AWWA Events ,” then open and tap on ACE24 . Questions can be answered at the Information Booth .
Download the mobile app for updates
MOTHER ’ S ROOM
There are two Mother ’ s Rooms in the Anaheim Convention Center : Lobby A , Room # 109 and Lobby D , Room # 127 . Both are available first-come , first-served and have locking doors with comfortable seating and small refrigerators .
WI-FI
Complimentary Wi-Fi is available throughout the Anaheim Convention Center . Wi-Fi is intended for basic browsing and not for streaming or presentations . Network : AWWA _ ACE24 Password : SDWA1974
Details are also included on the back of your registration badge .
CONFERENCE POLICIES
CONTACT INFORMATION POLICY
As part of your event registration , personal contact information such as your name , address , and email address was collected and may be used by AWWA Show Management and approved third parties affiliated with ACE24 . See AWWA ’ s privacy policy ( awwa . org / privacy ) for additional information .
EDUCATIONAL PROGRAM DISCLAIMER
While AWWA has taken care to ensure the qualifications of speakers , presenters , and moderators at this conference , the opinions , comments , and other views given by participants in their presentations are not necessarily those of AWWA or its officers , directors , planning committee , or staff .
PHOTOGRAPHY AND INFORMATION RELEASE POLICY
By registering for this event , conference participants agree to allow AWWA to use their likeness in any AWWA-related production or publication , including but not limited to emails , social media posts , printed materials , videos , and websites . Additionally , participants agree to receive show-related and promotional emails from conference hosts and exhibitors through a third-party distributor . At no time , however , will attendees ’ email addresses be sold or otherwise directly disclosed to exhibitors or conference vendors .
SEXUAL HARASSMENT POLICY
AWWA ’ s Member Code of Practice prohibits sexual harassment and inappropriate sexual conduct at conferences , seminars , and events . Sexual harassment includes unwelcome sexual advances , requests for sexual favors , and other verbal or physical conduct of a sexual nature , including jokes and innuendo . Any person who believes a violation of the Member Code of Practice or other misconduct has occurred should report it to the AWWA Director of Human Resources , Deputy Chief Executive Officer , or any presidential officer . AWWA prohibits retaliation against any AWWA staff , volunteer , member , conference participant , or other person for making a complaint under AWWA policy or for assisting in a complaint investigation . continued . . .
ACE24
CONFERENCE | AWWA . ORG / ACE 7