AM Exclusive Technicity Newsletter Issue 2 | Page 3

MORE WARNINGS ABOUT THE NEED TO PROTECT YOUR BUSINESS FROM PRINTER VULNERABILITIES 3 WAYS TO LEAD VS. MANAGE AND WHY IT WILL HELP YOUR BUSINESS BY: ARASELE NAZARIO, ACCOUNTING MANAGER, A M EXCLUSIVE BUSINESS MACHINES, INC. F orbes.com recently published an article discussing vulnerabilities with office printers entitled “Cyberattack Warning As Dangerous Issues Found on Popular Office Printers: Report.” In it, author Zak Doffman concludes that “those innocuous devices could be the easiest entry point for cyber attackers into small businesses, enterprises and government departments” and encourages everyone to “ask your support team when the last time all those printers were inventoried, checked and patched.” And recently at DEF CON, there was a session entitled “Why You Should Fear Your Mundane Office Equipment” that exposed additional vulnerabilities of printers across manufacturers. Many IT professionals think that their company’s firewall is a good enough defense against any attacks aimed at their printers; however, best security practices speak to having multilayers of defense. Most companies are missing the mark on simple things like applying firmware updates, avoiding default passwords, and enforcing their own security setting policies. Learn more about why your firewall shouldn’t be your only defense and what else you should do by downloading the white paper “Print Devices: An Overlooked Network Security Risk” at www.amexclusive.com/print-devices-security-risk. L “One is too small a number to achieve greatness.” —John C. Maxwell eadership is a word that has gained popularity in the last 20 years. Organizations have come to realize that the focus on management lacked an important factor. While management deals primarily with systems, leadership, on the other hand, focuses on people and their potential. Once you add people to the equation, you can make great things happen. Here are three ways to start developing and nurturing a leadership culture to create a difference in your organization. # 1 PUT PEOPLE ABOVE TASKS One of the most important lessons learned in leadership is that people “buy in” to the leader before they “buy in” to the vision of the organization. In the 21 Irrefutable Laws of Leadership by John C. Maxwell, John speaks about the “Law of Connection” which says leaders touch a heart before they ask for a hand. People are motivated by leaders who genuinely care about them. That is why it is important to put people above tasks. In Be Nice (Or Else!) by Winn Claybaugh, Winn critiques the common phrase “It’s business, not personal.” Winn says “….here’s where businesses often go blind—to every task that must be performed, a human being is attached. I would like to propose that your relationship with those human beings is far more important than getting the task accomplished.” #2 EMPOWER AND ENCOURAGE YOUR TEAM Teams are crucial to an organization. When you put together a strong team and empower them, extraordinary things can happen. Leaders must recognize the strengths and weaknesses of their people. A team is as strong as its weakest link. If you place people in the area of their strength, they will shine. Not only will they perform well but they will also develop a passion for the overall vision of the organization. Don’t expect your team to step up on their own. They need your permission and encouragement to lead in their role. #3 LEARN ABOUT DIFFERENT PERSONALITY TYPES TO CREATE HEALTHY CONFLICT We all work and process life differently—it is these differences that make us so great! So why is it that people have such a hard time working together? The main reason is a lack of understanding. Addressing that is the key to creating healthy conflict in your organization. In the past, we didn’t have the tools we have today to pinpoint personality types. Now there are countless assessments that can help you and your team to learn more about each other’s personality and how to work best with others. When you come to understand the mechanics of the people you lead, you can create a structure that makes sense to your vision and the people you have. As your IT team grows, consider the leadership approach. Don’t just manage your team—lead it. You will discover that there is a great difference and your organization will be better for it.