ALDOT Statewide TSMO Program Plan ALDOT Statewide TSMO Program Plan 20190522REV | Page 13

4.1 CAPABILITY MATURITY MODEL ASSESSMENT
The CMM Assessment promotes a process-driven approach to assessing and improving TSMO programs
and focuses on the role of agencies and other institutions to improve the business processes and
management of programs and projects. The CMM Assessment framework allows for a common
understanding and improvement of institutional issues that an agency faces on a continual and consistent
basis and promotes the adoption and success of TSMO programs. The CMM Assessment is a methodology
developed by FHWA to assist agencies in the self-evaluation of
effectiveness in six key areas:
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Business Processes - formal scoping, planning,
programming, and budgeting
Collaboration - working relationships with public and
private sector agencies
Culture - technical understanding, leadership,
outreach, and program legal authority
Organization/Staffing – programmatic status,
organizational structure, and staff development,
recruitment, and retention
Systems Technology - use of systems engineering,
architecture standards, interoperability, and
standardization
Performance Measures - use of performance
measures including measure definition, data acquisition, and utilization (benchmarking and
dashboards)
By conducting and using a CMM Assessment, agencies can: develop consensus around needed agency
improvements; identify their immediate priorities for improvements; and identify concrete actions to
continuously improve capabilities to plan, design, implement TSMO (FHWA, Capability Maturity
Frameworks Overview, 2017). ALDOT has self-assessed that there are opportunities for advancing
capabilities within all six dimensions, particularly those assessed slightly lower. Key dimensions that were
identified as areas needing immediate focus include: Business Processes, Performance Measurement,
and Organization/Workforce Development. For more details on ALDOT’s CMM self-assessment, please
see the ALDOT Statewide TSMO Master Plan Strategic Plan.
4.2 TSMO SURVEY
As part of the Alabama Statewide TSMO Master Plan development process, a survey was distributed to
ALDOT staff and partner agencies, such as metropolitan and rural planning organizations (MPO and RPO).
The survey was focused on statewide transportation priorities, existing conditions, challenges, and
opportunities. The most significant needs identified by the survey respondents were:
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Limited fiscal resources – demand for transportation services exceeding available funds
Aging infrastructure – maintaining and replacing aging infrastructure
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