Alberta Meeting & Event Guide Fall/Winter 2017/2018 | Page 17

LOOK Setting the stage » Reinventing the gala format through audience relationship By Jessica Tkachuk T he Centennial Planetarium is practically vibrating. Steve Martin - acclaimed actor, Grammy-award winning musi- cian, renowned comedian and prolific art collector - is in the building. Guests hud- dle in excited groups, phones at the ready; staff hurriedly make their way across the signature hot pink carpet, muttering into headsets; and in the middle of it all, Derek MacDonald quietly, with an almost impenetrable aura of collectedness, walks. The owner of the award-winning event agency, Boom Goes the Drum, has every reason to abandon his outer shell of cool. This evening marks the return of LOOK, the annual major fundraiser for Contemporary Calgary, and an event that has helped put his company on the map as one of Canada’s top strategic event planning agencies. The LOOK series has successfully bucked the all too famil- iar “rubber chicken dinner” gala format, and has been hailed as one of the coun- try’s hottest parties, winning numerous awards, and repeatedly selling out days in advance. The stakes are high for his client, and this year there is added hype with Steve Martin’s role as a guest speaker, and host of ‘The Social’, Lainey Lui (also known by her moniker, Lainey Gossip) as master of ceremonies. So how is it that, despite the hur- ried pace surrounding him, MacDonald seems unfazed as he makes his way up the Planetarium’s winding ramp to Steve Martin’s dressing room? After all, these days it takes more than star power to create a successful fundraising gala; chal- lenging economic times require event producers to create meaningful connec- tions with their guests. MacDonald believes the key to fund- raising and gala success lies somewhere in these connections. “At a fundraiser, you’re asking something from your guests; maybe to support a foundation or lend their voice to a cause. Either way, to do that well you need to establish an event experience that creates a relationship which supports that ask.” He also points out that this guest relationship should begin long before your guests ever walk into your venue doors, “If your first point of contact with your audience is at regis- tration,” he posits as we ascend the ramp, “You’re missing something.” The process of establishing that audi- ence relationship for LOOK began more than 10 months prior to the party itself, with a much smaller audience: the LOOK committee. “The Contemporary Calgary story was relatively new and unknown, and we couldn’t possibly reach every- one by simply telling it ourselves. Rather than pump budget into amplifying one biased voice, we enlisted a group of voices and empowered them to tell it for us,” explains Derek. “If you want to know who’s responsible for this crowd, it’s those people.” The volunteer committee for LOOK consisted of more than 75 people that MacDonald speaks of as though they are superheroes – a group of people var- ied in demographics and attachments to the cause, but connected by a singular, visionary goal: to establish a significant destination in Calgary for public and MEETINGSALBERTA.COM 17