How COVID has changed our health and care system
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Our Deputy Chief Executive Kathy Scott reflects on what we have learned from the work we have done to capture and evaluate the service transformations , digital solutions and behavioural changes adopted by health and care organisations across the North East and Yorkshire in response to the challenges posed by COVID-19 .
Kathy Scott , Deputy Chief Executive
Some of the changes implemented as an immediate response to COVID-19 to protect patients and staff have permanently transformed the way health and care services are going to be delivered in the future . Whilst the pandemic has brought about enormous challenges , we have also seen positive service transformation and new ways of working that can be a benefit to the whole health and care system .
However , there is a risk that once the operational impact of the pandemic has diminished , much of this progress will be forgotten about . That is why it has been
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