AHL 36 October 2026 | Page 131

_______________________________________________________________ _______ Ciel Senior Living
ention p of mind, tions
▲ Alexis Martini community unique, from the local market and resident population to the team members who serve them every day.”
She continues,“ We start by understanding what’ s working, why it’ s working, and how we can build on it. Then we look at the opportunities. It’ s a process of listening, learning, and creating an action plan that reflects the needs of that particular community, from residents and families to team members.”
Residents in one market may want different experiences from those in another.“ We want to meet them where they are.”
Extending care
Ciel’ s commitment to personalized support extends beyond traditional senior living through Ciel at Home, an innovative service offering designed to provide additional assistance, flexibility, and peace of mind while supporting independence.
The idea grew from a need Alexis and her team spotted repeatedly. Many residents choose independent living for social engagement, dining, and programming but sometimes need extra support. Ciel at Home fills that gap.
The service lets residents get support while keeping their independence. It allows flexibility to assisted living residents who might need help during outings, travel, or family time.“ Keeping it under the Ciel umbrella allows us to ensure team members are trained the right way and understand the level of service, care, and experience that people associate with the Ciel name.”
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