AHL 36 October 2026 | Page 119

__________________________________________________________________________________________________ Phelps Health
people closest to the work often see opportunities leaders might miss.“ If we don’ t give them an avenue to share, they’ ll just see the problem and think,‘ Well, there’ s nothing I can do about it.’”
Jason introduces the initiative during new employee orientations, encouraging fresh perspectives from an employee’ s very first day. That same philosophy extends beyond the organization. Through a public series on healthcare finance, regulation, and reimbursement, he breaks down some of the industry’ s complexities in plain language.“ My goal is to help people better understand the realities of healthcare.” The initiative reflects Jason’ s belief that healthcare systems need to do more to explain the realities behind decisions that affect patients and families.“ We owe our communities transparency. People should understand why healthcare organizations make certain decisions and how the system works.”
For all the attention being paid to artificial intelligence, Jason believes another conversation could have an even greater impact on healthcare’ s future.“ The governmental payers are really struggling to figure out how to manage the expense of healthcare. In the next five to ten years, there’ s going to be a big shift there.” The bigger concern is whether the industry is asking the right questions and addressing the relevant issues in the first place.
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