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therapy management. Our goal is to fit into their workflows so the transition to home feels seamless,” Jeni states.
Coordination continues after patients leave the hospital. Teams maintain contact across settings to support their therapy and followup care. Jeni highlights,“ The collaboration continues with providers in the community regardless of where the patient originated. Ultimately, it’ s about coordination and partnership; making sure we’ re an extension of their team and supporting smooth, consistent care for patients as they move out of the hospital.”
The level of coordinated care delivery reflects the organization’ s structure and loops back to the cooperative model itself.“ For hospitals, the cooperative structure provides a partner who understands the realities of healthcare delivery,” Catherine observes. The alignment extends beyond governance into
NELC’ s broader network of partners. It shapes how the organization collaborates not only with member hospitals, but with suppliers and manufacturers.“ For suppliers and manufacturing partners, the model creates stability, patient access, and meaningful clinical engagement. NELC has long-standing relationships with leading health systems and clinicians throughout New England, allowing for collaborative approaches to therapy management, patient support, and responsible utilization,” Catherine adds.
Leadership in practice
Catherine’ s leadership approach reflects her clinical background in emergency and intensive care alongside her operational experience.“ One of the biggest lessons we’ ve learned is that delivering highly specialized care across a broad geographic footprint requires intentional
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