AGC San Diego Construction Education & Safety Training Catalog 2015 July-December 2015 | Page 42

DAILY REPORTING AT THE JOBSITE Accurate, timely reporting by field personnel at the construction jobsite represents one of the weakest links in the chain of project success. While workers assigned to reporting duties are great crafts workers, most are not great reporters. This three-hour hands-on workshop teaches participants both the how and why of effective project reporting. It develops clear and concise guidelines for how to watch, listen, and respond on the construction job site. It works step-by-step through job site scenarios to engage participants in learning and practicing communication and reporting skills. Upon completion participants will: • Understand what it means to engage in complete communication cycles • Know the ‘5 Ws’ as they apply to jobsite reporting (Who, What, When, Where, Why . . . and How) • Have more confidence to engage in meaningful, effective reporting • Have a step-by-step approach to effective job site reporting Target Audience: • Journeymen • Foremen • Superintendents • Safety Personnel • CQM Date: August 19 (7:00 am - 10:00 am) October 13 (4:00 am - 7:00 pm) November 18 (7:00 am - 10:00 am) December 17 (12:00 pm - 3:00 pm) AGC Member: $149 AGC Journeyman: FREE Non Member: $199 Instructor: Paul Stout DEALING WITH INSPECTORS AND OTHER DIFFICULT PEOPLE Even good craft workers and foremen can derail crucial elements of project success at the jobsite by their inability to properly interact with people, especially difficult people . . . including inspectors. This three-hour session teaches field-level personnel how to face and meet the challenges of interacting with people of different or opposite thought, belief, philosophy, or purpose. Using various real-life scenarios, participants will work through the process of ‘getting along’ for the sake of the project. Upon completion participants will: • Have a better understanding of why people are ‘difficult’ • Have a better understanding of the role of Inspectors • Know how to deal with ‘attitude’ • Know how to deal with inappropriate behavior • Be able to detect when they have become someone’s ‘difficult person’ Target Audience: • Journeymen • Foremen • Superintendents • Safety Personnel • CQM Date: July 8 (7:00 am - 10:00 am) October 20 (4:00 pm - 7:00 pm) November 13 (11:00 am - 2:00 pm) December 17 (4:00 pm - 7:00 pm) 40 AGC Member: $149 AGC Journeyman: FREE Non Member: $199 Instructor: Paul Stout Register for classes online at agcsd.org