Africa Water, Sanitation & Hygiene Africa Water & Sanitation & Hygiene August 2018 | Page 20

Targeting the Urban Poor and Improving Services in Small Towns (Continued) UGAnDA Technical Assistance to the Ministry of Health helped the ministry to develop a Capacity Building Strategy for the sustainable development of sanitation in Uganda. Technical assistance to 4 pilot districts helped to improve access to improved sanitation from 24 percent to 41 percent in the four districts and 100 villages became ODF in Mubende and Mityana districts Behavior Change Communication strategy developed to support the National Hand Washing With Soap Campaign. Delivering WSS Services in Fragile and Conflict-Affected Situations Together with the Water Global Practice, WSP drafted the WASH components of the UNDP/WBG/AfDB/EU Consolidated Multisector Report “Recovering from the Ebola Crisis” for Guinea, Liberia and Sierra Leone. Together with Sanitation and Water for All, written a series of case-studies on aid effectiveness in the WASH sector in Liberia, Niger and South Sudan. DRC SIERRA LEOnE WSP completed a national mapping and evaluation of over 500 autonomous water systems and 5000 public stand-posts in DRC and has disseminated the study in Kinshasa and three provinces sparking a debate on the relationship between the State and non-State actors In collaboration with Department for International Development (DFID), WSP supported the Freetown water utility (Guma Valley Water Company) to procure a new billing system and to complete a city-wide customer enumeration survey that has helped the utility maintain revenues and keep services running during the Ebola crisis WSP facilitated the preparation of a delegated management contract between REGIDESO and a local non-governmental organization (NGO) for the management of 150 stand-post in Kinshasa that were financed from the PEMU World Bank project. 40% Completed a case study on integrated urban development for Freetown which has been an input to the World Bank financed Resilient Cites Project. ZIMBABWE LIBERIA In a third year of institutionalizing the service-level benchmarking in Zimbabwe, WSP has recorded a series of improvements in service delivery across the 32 towns sparked by the process including: Over 2,000 suspected illegal connections identified and over 5,000 existing customer profiles updated in utility enumeration project Reduction in leakages - the municipality of Karoi increased production by 40% after repairing a reticulation line crossing the Karoi-Chirundu highway. Revenue collection improvement through property surveys – one town council reported discovering over 1000 customers that were not being billed. Transparency. 80% Annual increase in billing collections since a new billing system recommended by WSP was adopted Pilot program demonstrated method to double the rate of new customer connections. SOMALIA Through Technical Assistance, WSP has provided Hargeisa Water Agency (HWA) with options for corporate governance structures. Consequently, HWA is in the process of creating a board which will have members drawn from all five of Hargeisa’s districts, limited government membership, and other stakeholders who would provide a mix of skills and experience, including the private sector, etc. [email protected] | www.wsp.org 20 Africa Water, Sanitation & Hygiene • August 2018