LOOKING BACK: FLEETDRIVE ISSUE 3
FLEETDRIVE
“We have underpinned safety leadership
by really focussing on our serious injury
and fatality exposure or potential,”
he said. “We’ve tailored a focussed
observation and feedback program on
providing affirmation to our operators/
drivers/riders who demonstrate the safe
behaviour while also affording coaching
to those workers who perhaps aren’t as
safe.”
Into the future Australia Post will be
bringing its supervisory level leaders
further along the safety path. After all,
it’s the supervisor team James Dixon
says, “really has the breadth and depth
of influence in our network.” He says
the strategies on coaching, training and
feedback are already rolling out and will
be imperative in its safety-conscious
future.
James’ role is very complex, as you can
imagine, with real-time tactical activities
and strategic planning essential in day-
to-day operations due to the speed of change, especially
driven by eCommerce and the present day technology
disruption.
“I reflect on my time in the United States Marine Corp and
the learning instilled in me around the need to be agile
and improvise when needed,” he said. “The best plans
change and improvising is required to achieve excellence.
I also reflect on my decade-plus at Linfox Logistics and
the mentors and industry experts I had access to. These
previous roles have enhanced my capability for the
challenges of today.”
Fortunately, among the hustle and bustle of the planes,
trains and automobile games he plays everyday, he gets
to enjoy a few elements of the job. “I enjoy the people,
the passion and the pace of change. These three criteria
ensure my days are both challenging and quite enjoyable,”
he said. “I find the most interesting thing is the desire of
our people to be successful and delight our customers
while performing safely. These teams invigorate me to work
smarter and harder to ensure their success.”
No doubt, like the simple but reliable Chevy that once
moved him from A to B and beyond, James Dixon has got
Australia Post’s fleet demands all under wraps.
ISSUE 20 2019 / WWW.AFMA.ORG.AU
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