AfMA_2021_ConferenceBooklet_EBOOK | Page 20

PROGRAM SESSIONS | DAY 2
BREAKOUT SESSION

Exploring Fleet Management KPI ’ s and Benchmarks

SPEAKER Darren Gore , General Manager , Summit Fleet Leasing and Management
BREAKOUT SESSION

Maximise Remarketing Returns by Upstream Selling

SPEAKER
Philip Browne , Managing Director , Autorola Australia
Monitoring fleet KPI ’ s is an integral part of the efficient management of vehicles however the effective use of KPI ’ s is limited by timely data and your ability to access and interrogate it .
The role of a KPI is to put in place a metric that highlights when processes are operating according to plain , going wrong or going better than expected . That ’ s awesome but what do you use as a benchmark ?
This session will explore a range of KPI ’ s , the challenges of data and where to source your benchmarks from .
Remember , you can ’ t improve it , if you ’ re not measuring it !
Process flows for fleet vehicle remarketing are undergoing change to enhance efficiency , improve net return to sellers and reduce greenhouse gas emissions .
There is now ample evidence to show that upstream selling of fleet vehicles enhances net returns to sellers by eliminating costly elements of the post vehicle termination remarketing .
Upstream selling is not hard to achieve it simply requires a change in mindset and a real desire to deliver greater efficiency within the fleet management remarketing process .
This session will show examples of what can be achieved by focusing upstream . Even if you simply return the vehicle to your fleet management organisation , upstreaming your inspections will still save you money .
18 AUSTRALASIAN FLEET CONFERENCE & EXHIBITION AND FLEET AWARDS MAY 20-21 2021