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communication tools ( television commercials , advertising on the main national newspapers and on the web , social media , etc .). A fundamental element inherent in the enhancement of properties is the photographic service . Photos are the true business card of our villas . The photographic image is the most effective communication tool ; photos create expectations , evoke emotions , set in motion the desire to book the villa and to set off ...
Over the years we have selected a substantial number of photographers and home stagers who perform this activity in a qualitative manner , both for the new villas and for updating the photos of those already in the catalogue . Emma Villas , with the help of a team of qualified professionals and a home stager , organises the photographic service and , where required , the video footage of the property
The start of the season : the Pre-Season Quality Check
With the approach of the season , a quality inspector will carry out a general inspection of the villa according to high quality standards to ensure clients a pleasant stay , consistent with expectations , and to prevent any possible complaints relating to the maintenance of the villa and its setting up .
Booking
Parallel to the verification steps of the properties in terms of quality , the Emma Villas internal Booking , operating 7 days a week , will work to maximise the sale of stays in the villa . The task carried out by the Booking Team will be to guide and satisfy client requests by integrating their activity with that done through the various national and international sales channels . Challenging sales objectives for stays and constant team training on the pluses and characteristics of new properties and those in catalogue represent the key to success of this core business of Emma Villas .
Reception of guests
The reception of guests is the last step in our process . As mentioned , Emma Villas supports the owner in all the tasks related to the lease . Maximum collaboration with the owner , constant client assistance , with the aim of minimising complaints and promoting and enhancing the feedback recorded during and after the stays of our guests .
VILLA SMERALDA - Sardinia - Porto Rotondo - Olbia Tempio