Adviser Summer 2017 Annual Conference Recap | Page 29

Reducing Unnecessary Employee Turnover (continued from page 27) E ntitlement – Millennials may have unrealistic expectations entering a position so it is key to communicate clearly defined expectations from the start. They should be evaluated regularly, appreciated for a job well done, and offered new advancement opportunities. Ms. Silletto stressed the necessity of instituting organizational strategies such as strengthening employer brand; improving corporate communication channels, frequency and content; scheduling shifts creatively; modernizing hardware and software; and revamping the on-boarding experience to make new hires feel more welcome. Companies that do so are successful at bridging their widening generational gaps. Ms. Silletto pointed out the benefits which can be realized by all employees when the influence of Millennials impacts working conditions. Employee turnover isn’t restricted to your twenty-year old staff, it happens across all age groups. She asked managers to consider offering shorter schedules than the traditional 10 to 12 hour shifts. This change could allow Baby Boomers to stay in the workforce three to five (or more) years longer than if they had to keep up the rigorous demands of longer shifts. This gives you the opportunity to keep your dedicated, experienced staff for a much longer time as they transition into retirement. It becomes less of an “all or nothing” workforce and provides the leadership and mentoring the younger staff need. Announcing New Online Course 4 Special Discount for LeadingAge New York Members 4 Hear from thought leader Cara Silletto, MBA 4 Gain critical insights about all of today’s workers in order to bridge the widening generational gaps and reduce unnecessary employee turnover costing your organization precious dollars. 4 Learn more and register here: https://goo.gl/JfTmwR This program is provided by the partnership between: leadingageny.org 28