Adviser LeadingAge New York Summer 2015 July 2015 | Page 22

Feature Creative Destruction... (continued from page 19) data related to these transports, accessibility was determined to be the key factor determining the need for a two-man transport. In 90 percent of the transports requiring a two-man transport, steps and narrow doorways required picking up the person out of a wheelchair and getting them through the doorways and down the stairs. A small fraction of transports will always require two people, for example bariatric cases, but with some simple environmental modifications, the rest could be transported more comfortably, safely and cost effectively. This innovation, like most, involved connecting the dots. A conversation during a site visit almost two years earlier became critical to the solution. A question