ACHC Surveyor Oct. 2013 | Page 4

THE SURVEYOR I FALL 2013 SPOTLIGHT ON THE PROVIDER Our accreditation experience with ACHC was definitely a positive one. Our Accreditation Advisor was very helpful during the process, answering any questions we had during the pre- and post-survey submissions. Our surveyor was professional and patient, giving us the opportunity to determine if the specific item she was looking for was truly missing. During the exit interview, she took the time to thoroughly explain her findings, and answered any questions we had. We are extremely pleased with the excellent customer service that ACHC provided from start to finish.” -DEBRA GROTT Since 1994, Millenium Home Health Care has provided Medicare-certified Home Health Care services in Pennsylvania, Delaware and, most recently, has expanded into Florida. A strong commitment to providing patient-focused care and delivering quality outcomes are the foundation on which Millenium is built. Without exception, their dedication to this mission is evidenced by their high regard for compliance and program integrity. For four consecutive years, they have been named to the HomeCare Elite™ and have surpassed industry standards for clinical excellence, as monitored and measured by Medicare. Patients and employees are proud ambassadors of the quality services Millenium provides. Millenium had several goals which led them to initially seek accreditation. Among them was the need to meet the accreditation requirement stipulated by third-party payors as well as seeking deemed status for their Home Health programs in order to bill Medicare. By utilizing one Accreditation Organization for all nine of their locations, they have also been able to streamline practices across their facilities and realize the benefits of improved efficiencies. Choosing ACHC accreditation has its own set of benefits – a dedicated Accreditation Advisor, a strong commitment to excellent customer service as well as offering the shortest timeframe for completing the accreditation process. Infusion Plus is an essential part of a diverse healthcare provider that includes Home Health, Hospice, Home Infusion, and DME services across the state of Mississippi. As a specialty pharmacy, Infusion Plus supports and serves the home health and hospice population by providing advanced knowledge of pain and symptom management, streamlining communication between Home Care nurses and Pharmacy staff, and offering the convenience of medication delivery directly to the home. By achieving ACHC accreditation, Infusion Plus has proven its dedication to providing the highest quality of patient care. ACHC’s consultative approach helped Infusion Plus develop efficient policies and procedures from its beginning as a new pharmacy. 4 I 855-YES-ACHC (855-937-2242) I achc.org We chose to use ACHC for the accreditation of Infusion Plus because they provided the best fit for our situation. The standards are extremely thorough, precise, and well-organized. We found the entire accreditation process with ACHC to be a very informative and positive experience.” -INFUSION PLUS