ACE18 Onsite Program ACE18 Program Digimag | Page 68

PROFESSIONAL PROGRAM
Wednesday, June 13, 2018
WED05 
Telling Your Story: How to Use Video, Social Media
and Other New Technology to Communicate with Your
Customers
8:30–11:30 a.m.
Room: Surf EF
Track: Stakeholder Engagement & Communications
Moderator: Karen Snyder
There’s so much new technology available that navigating
everything can be overwhelming for communications pros.
During this session presenters will discuss the programs that are
available and how they’ve successfully put them to use in utility
communications.
8:30 
Utilizing GIS-Based Story Maps to Communicate
Infrastructure Investments to Customers
James Mitchell, West Virginia American Water, Laura Martin,
Shelley Porter
9:00 
How Miami-Dade Water and Sewer’s Partnership with WAZE
Communicates and Improves Traffic Congestion
Adriana Lamar, Miami-Dade Water & Sewer Department
9:30 
Using Video to Tell Your Story—Tips and Tricks to Making it
Easy and Interesting!
David Marciniak, Stantec Consulting Services, Inc,
Marlys Mock
10:00 
“SWIFTLY” Speaking: Effectively Communicating a New
and Innovative Initiative to Your Many Stakeholders Across
Multiple Channels
Dwayne Amos, Hazen and Sawyer, Leila Rice
10:30 
Four P’s for Effective Communication: How to Use People,
Products, Pipe and Partnerships to Share a Utility’s Story
Kelley Dearing Smith, Louisville Water Company
11:00 
How North Texas Municipal Water District Used the
#MoreThanWater Campaign to Inform Communities About
Water Rate Increases
Janet Rummel, North Texas Municipal Water District,
Lisa Sigler
64    ACE18 CONFERENCE | AWWA.ORG/ACE
WED06 
Small Distribution Systems: Monitoring, Metering,
and Savings
8:30–11:30 a.m.
Room: Lagoon B
Track: Small Systems Management & Operations
Moderator: Bruce Macler
The session focuses on smart tools for access data points,
data collection, metering systems, and monitoring of small
distribution networks to improve water quality, system hydraulics,
water loss and reduction in costs.
8:30 
Online Monitoring as a Tool for Managing Distribution
System Water Quality
Matthew Umberg, USEPA, Steve Allgeier, Jennifer Liggett,
Chris Macintosh, Ralph Rogers, Ken Thompson, Katie Umberg
9:00 
Reach Further to Access Data Points and Get More Value
from Your Network
Tom Galuska, Sensus, a Xylem brand, Tom Prusak
9:30 
Simplifying Data Entry for Small Systems Asset
Management: Mobile Phone App for CUPSS
Art Astarita, RCAP Solutions, Steve Wilson, Patrick Wittbold
10:00 
How a Town of 300 Water Service Connections Reduced Its
Cost by Almost 40% and Increased Revenue by 20%
Brian Macy, Page Engineering, Inc., Dan Stuck
10:30 
68 Decision Matrices or One Dynamic Tool? Innovative Tool
for Selecting the ‘Right’ Chlorination Technology for Remote
Facilities
Qun He, Carollo Engineers, Can Xiao, Carollo Engineers,
Mark Gross, Dylan Lesan, Gordon Thelin
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