On-Site Course Descriptions
UNDERSTANDING COURSE LISTINGS
FACULTY DAY
CREDITS
COURSE LEVEL
BASIC
COURSE TITLE
COURSE CODE
ROOM DAY HOUR
Ocular Telehealth Technology ( 03SA4A )
April Maa , MD , Decatur , GA Saturday , 12:00 – 12:30 p . m . Credits : 0.50 IJCAHPO
TIME
Course Levels :
BASIC INTERMEDIATE ADVANCED MASTERS
DISCLAIMER : In granting continuing education credit to a course or materials , IJCAHPO does not warrant or express an opinion regarding the content of the continuing education courses or materials , the accuracy of information presented or the skills and qualifications of the course presenters , sponsors or authors .
FINANCIAL INTEREST : An instructor ’ s financial interest is disclosed at the beginning of their presentation .
On-Site Program
1 . Administrative / Practice Management BASIC
NEW ! Maximizing Clinical Efficiencies ( 01SU1 )
Amanda Folse , COA , Lakewood , CO Jacqueline Johnson , COA , Littleton , CO Betty Zhang , OD , Denver , CO Sunday , 8:00 – 9:00 a . m . Credits : 1.00 IJCAHPO Description : This course will provide an introductory overview on how to identify and implement clinical efficiencies . By using a variety of tools , this course will help you improve and streamline processes to help lead your clinic to improved productivity and staff satisfaction .
NEW ! Front Office Super Staff ( 01FR4B )
Christine McDonald , COE , COA , ROUB , OSC , Fenton , MO Friday , 12:40 – 1:10 p . m . Credits : 0.50 IJCAHPO Description : The front office staff lay the foundation of customer service , clinic flow , and the initiation of insurance and patient payment processes . This course will provide information on the essentials for front office success .
INTERMEDIATE
The Ophthalmic Master Trainer ’ s Toolkit ( 03SU4 )
Christine McDonald , COE , COA , ROUB , OSC , Fenton , MO Craig Simms , BSc , COMT , ROUB , CDOS , Kingston , ON , Canada Sunday , 12:00 – 1:00 p . m . Credits : 1.00 IJCAHPO Description : This session will discuss techniques to maximize your training skills . The focus will be on skills you can use to train new employees and cross-train experienced technicians on new skills . This session will include how to give feedback , demonstrate skills to learners , assess learner skill development , supervise and improve clinic efficiency , allowing for more time to train .
NEW ! EYEXchange Roundtable : Lean Six Sigma in the Eye Clinic ( 07SU2R2 )
Janet Hunter , BS , COMT , Brooklyn , NY Sunday , 9:20 – 10:20 a . m . Credits : 1.00 IJCAHPO Description : This EYEXchange Roundtable Session is an organized conversation directed by the subject matter expert moderator . This small group discussion will focus on Lean Six Sigma in the ophthalmology clinic . This session will provide attendees with the opportunity to actively participate and to learn from their peers as directed by the moderator .
20 IJCAHPO ' s 52 nd Annual Continuing Education Program
Let Me Know , Let Me Grow — The Power of Cross-Training ( 03SA3B )
Anderson Brock , BS , COMT , CME , Clarksville , TN Saturday , 11:20 – 11:50 a . m . Credits : 0.50 IJCAHPO Description : This course will explain what cross-training is , techniques to implement cross-training , pros and cons and how cross-training can improve clinic efficiency and practice unity .
NEW ! EYEXchange Roundtable : Training and Supervising Technicians ( 07SU2R1 )
Colleen Moody , COMT , Parkton , NC Sunday , 9:20 – 10:20 a . m . Credits : 1 . 00 IJCAHPO Description : This EYEXchange Roundtable Session is an organized conversation directed by the subject matter expert moderator . This small group discussion will focus on training and supervision for AOP . This session will allow attendees to actively participate and learn from their peers as directed by the moderator .
NEW ! EYEXchange Roundtable : Building a Super Tech Team ( 07SU1R2 )
Sherry Malone , COT , Plymouth , MA Sunday , 8:00 – 9:00 a . m . Credits : 1 . 00 IJCAHPO Description : This EYEXchange Roundtable Session is an organized conversation directed by the subject matter expert moderator . This small group discussion will focus on how training the trainers and mentors for consistency of instruction can help build a team of super techs . This session will allow attendees to actively participate and learn from their peers as directed by the moderator .
ADVANCED
NEW ! Am I Management Ready ? Assessing Readiness for a Managerial Role ( 02FR6 )
Bansari Mehta , MHA , Jeffersonville , IN Friday , 2:40 – 3:40 p . m . Credits : 1.00 IJCAHPO Description : Have you ever wondered if you ' re ready to move up the ladder and take on ophthalmology management responsibilities , but have no idea what your managerial job would need from you ? Have you wondered what qualities a successful leader in ophthalmology possesses and how to hone those skills ? This course will provide an insight into what to expect in ophthalmology management and how to prepare you to lead your team no matter what your title . This course is for you if you ' re a technician who just got promoted to supervise / manage or if you ' re someone who has asked themselves these questions out of curiosity . Or , maybe you ’ re needing some leadership lesson refreshers for your current role . This course will discuss important leadership qualities that set the tone for your success as a manager in an ophthalmology practice .