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Customer C.A.R.E. by Dr Trilogy | sponsored by Federal-Mogul Trilogy Truth # 3 C.A.R.E And what exactly does a customer want? Customers want value for their time and money; they want personal attention, they want to be listened to, they want prompt Service Value action; and most importantly, they want to be treated with deference, fairness and honesty, and your customer always wants to be right. Get these three Trilogy Truths right, and you will achieve the Trilogy Triumph. Customer C.A.R.E. Customer Service Customer Satisfaction And do I need to repeat this? C.A.R.E. = Customers Are Really Everything! A man has no right to live until he has found something to die for – Martin Luther King Driving the future through leading technology Customer careline 0800 555 832 | words in action 73 MAY 2014