Customer C.A.R.E. by Dr Trilogy
| sponsored by Federal-Mogul
The Trilogy Customer C.A.R.E. Principles:
1.
Customer C.A.R.E. is a science, not an emotional feeling
2.
Treat your customer at all times as your sovereign
3.
Be a professional
Get this right, and your customer will always be at the apex of the pyramid,
and the pyramid becomes solid, and you will have achieved the secret of
customer c.a.r.e.
And once again, do I need to repeat this? C.A.R.E. = Customers Are Really Everything
I’d rather have roses on my
Egotism is man’s
table than diamonds on my neck
compensation for mediocrity
– Emma Goldman
– L.A. Safian
The tragedy of life is what dies
inside a man while he lives
– Albert Schweitzer
Driving the future
through leading technology
Customer careline 0800 555 832
| words in action
41
june 2014