figured out how to analyze all that data to come up with a profile of the kind of manager whose team is most successful .
The company ’ s people analytics group ( which brings together psychologists , MBAs , and data-mining experts ) analyzed 10,000 observations about managers in terms of more than 100 variables , looking for patterns . The initial finding was a surprise to some at a company that had once operated without managers : teams with good managers outperform teams with bad managers . But what makes a good manager ? Under the leadership of Google ’ s HR vice president , Laszlo Bock , the company distilled its findings into a list of the behaviors that get results :
1 . Be a good coach . 2 . Empower your team . Do not micromanage .
3 . Express interest in team members ’ success and personal well-being . 4 . Don ’ t be a sissy : Be productive and results-oriented .
5 . Be a good communicator , and listen to your team . 6 . Help your employees with career development . 7 . Have a clear vision and strategy for the team . 8 . Have key technical skills so you can help advise the team .
Allen , F . E . ( 2011 , March 13 ). Google Figures Out What Makes a Great Boss - Forbes .