AB 203 AB203 AB203 Unit 8 Assignment Sun Trust Takes Training to the Bank( Kaplan)
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AB 203 AB203 AB / 203 Unit 8 Assignment Sun Trust Takes Training to the Bank( Kaplan)
In this Assignment, through the Suntrust Banks business memo, you will engage in developing the following professional competencies:
Written communication Sun Trust Takes Training to the Bank
Read the vignette“ SunTrust Takes Training to the Bank” at the end of Chapter 7. Review the information about needs assessment, training methods and measuring the success of training programs in Chapter 7.
SunTrust Banks, based in Atlanta, operates the eighth-largest U. S. bank. It also has several subsidiaries offering other financial services such as mortgage banking, insurance, and
Investment management. The bank serves customers in Florida, Georgia, Maryland, North
Carolina, South Carolina, Tennessee, Virginia, West Virginia, and the District of Columbia. As the banking industry struggled to recover from the recent financial crisis and recession( and new regulations) that followed, SunTrust’ s management decided that the key to the company’ s future lay with fully engaging employees in serving customers. That approach is consistent with the company’ s mission of“ helping people and institutions prosper.”