measuring employee attitudes, and nominations for management awards. Unlike most businesses, Google figured out how to analyze all that data to come up with a profile of the kind of manager whose team is most successful.
The company’ s people analytics group( which brings together psychologists, MBAs, and datamining experts) analyzed 10,000 observations about managers in terms of more than 100 variables, looking for patterns. The initial finding was a surprise to some at a company that had once operated without managers: teams with good managers outperform teams with bad managers. But what makes a good manager? Under the leadership of Google’ s HR vice president, Laszlo Bock, the company distilled its findings into a list of the behaviors that get results:
Be a good coach. Empower your team. Do not micromanage.
Express interest in team members’ success and personal well-being. 4. Don’ t be a sissy: Be productive and results-oriented.
Be a good communicator, and listen to your team. Help your employees with career development. Have a clear vision and strategy for the team. Have key technical skills so you can help advise the team.
Allen, F. E.( 2011, March 13). Google Figures Out What Makes a Great Boss – Forbes.
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