30 Best Business Leaders of the Year 2019 30 Best Business Leaders of the Year 2019

l’ Goa m r e T - g n o L ‘Our InfoNoble Solution Pvt Ltd, a New Delhi-based CRM Software Firm, Charts Road Map for Achieving Going Public Feat “Our products offer the finest in technology, design, architecture, functionality, features, and ease of use.” A t its core, customer relationship management (CRM) is all of the activities, strategies and technologies that companies use to manage their interactions with their current and potential customers. A saying frequently heard and said in many businesses is “customer is king.” CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention. Since customer loyalty and revenue are both qualities that affect a company’s revenue, CRM is a management strategy that results in increased profits for a business. At its core, a CRM tool creates a simple user interface for a collection of data that helps businesses recognize and communicate with customers in a scalable way. In light of the foregoing, we’re thrilled to present InfoNoble Solution Pvt Ltd. 48 InfoNoble provides end-to-end services across a various set of on- premise and on-cloud Enterprise Solutions – the services are designed for addressing today’s key business september 2019 challenges. The company leverages its core capabilities, proven methodology, tools, accelerators and best practices for enterprise application transformation. With its right blend of solution approach and domain expertise, InfoNoble enables customers to drive maximum business value. The company was incorporated in 2014 and is headquartered in New Delhi. Ashish VD Thapliyal & Rahul Vador, InfoNoble Solution Pvt Ltd Leadership, spoke exclusively to The Silicon Review. Below is an excerpt. Can you brief us about the history of your company, Mr. Thapliyal? InfoNoble Solution Pvt Ltd initiated offering enterprise-grade CRM services to clients five years from now. We underpinned the company by devoting the entire first year to developing hard-core engineering and alpha tests with a comparatively smaller clientele. As an end-result, we successfully developed an efficient, easy, and standalone CRM which allows our clients to manage their datasets within the same CRM platform. The InfoNoble product suite named as NobleCRM – Omni Channel offers complete spectrum of solutions including CRM, HRMS and Contact Centre after successful release of alpha and beta versions. Our customer-oriented norms, quality and consistent support has garnered us a loyal client base since five years. Besides developing a complete CRM suite, we have achieved numerous milestones by developing remarkable products serving various business verticals like the manufacturing sector, retail businesses,automobile, property- real estate, medical sector, mass media and communication, BPO, call centres, insurance, banking, and legal sector. InfoNoble products have the trust of well-recognised SME, SMB and enterprise-level customers like Suzuki, Quest Diagnostics, BPTP, Jaypee Group, FamiCord, Hartron Communication – naming just a few. InfoNoble CRM and brand management products have contributed in progress of these companies, hence aiding us to becoming one of the fastest growing firms in India. Our progress has been recognised by CIO Review’s “Best CRM Company” award for 2019. There is nothing more important for a successful small business than a well- defined mission and vision statements. Can you explain your M&V statements, in brief, Mr. Vador? Speaking of our future endeavours, we look forward to becoming a globally recognised CRM company

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