Gwynedd Mercy University 2026-2027 University Catalog
Interstate Complaint Process( NC-SARA)
To ensure compliance with state authorization requirements, GMercyU is a member of the National Council for State Authorization Reciprocity Agreements( NC- SARA). SARA is an agreement among member states, districts, and territories that establishes comparable national standards for interstate offering of postsecondary distance education. As part of our participation in NC-SARA and in compliance with Federal Regulations for Title 34 Education § 668.43 Institutional Information, Gwynedd Mercy University provides current and prospective students enrolled in online courses with information for filing complaints. The University strives to resolve complaints in a fair and timely manner. Students residing outside of the State of Pennsylvania while attending Gwynedd Mercy University who desire to resolve a complaint should refer to the University’ s grievance procedures. If after following the University procedures the issue is not satisfactorily resolved internally and the student seeks additional resolution, the resources below may be used to file complaints in the student’ s state or the institution’ s accrediting body.
Student complaints relating to consumer protection laws offered under the terms and conditions of the SARA must first be filed with the institution to seek resolution. SARA consumer protection provisions require the Institution’ s Home State, through its SARA Portal Entity, to investigate and resolve allegations of dishonest or fraudulent activity by the state’ s SARA-participating institutions, including the provision of false or misleading information. The student should begin the complaint process with the institution; if resolution is not found, the student should contact the Institution’ s Home State SARA Portal Entity. For more information, please visit https:// nc-sara. org / student-complaints.
National Accreditation, Commonwealth of Pennsylvania, and Program Accreditation Complaint Processes
If, after following the University procedures, the issue is not satisfactorily resolved internally and the student seeks additional resolution, the resources below may be used to file complaints with the appropriate agency in the student ' s state or the institution’ s accrediting body.
Gwynedd Mercy University is accredited by the Middle States Commission on Higher Education. Contact the Commission on Colleges at 3624 Market Street, Philadelphia, PA 19104-2680 or call 267-284-5000 for questions about the accreditation of Gwynedd Mercy University. Information regarding MSCHE’ s complaint process can be found at https:// www. msche. org / or at https:// www. gmercyu. edu / aboutgmercyu / fast-facts / consumer-information.
Information regarding the Pennsylvania Department of Education complaint process can be found at https:// www. education. pa. gov / K-12 / Special % 20Education / Complaints / Pages / default. aspx. For additional information, please contact: Division of Higher & Career Education | Pennsylvania Department of Education- Postsecondary and Adult Education | 333 Market Street, 12th Floor | Harrisburg, PA 17126-0333 | Phone: 717.783.8228 | Fax: 717.722.3622 ra-collunivseminfo @ pa. gov | www. education. pa. gov
To register a complaint, please contact the corresponding Accrediting Organization:
• Middle States Commission on Higher Education( MSCHE) o https:// www. msche. org / complaints /
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