2026-2027 Catalog | Page 401

Gwynedd Mercy University 2026-2027 University Catalog
MBA-780
Sustainability & Supply Chain Management
This course identifies and analyzes best-practices in creating, managing, and evaluating sustainability in supply chains. Students will learn how to embed sustainability concepts into supplier selection and management, inventory management, production processes and the distribution function, including customer returns and the
reverse supply chain
3.00
MKT-207
Principles of Marketing
Introduces the core concepts and practices that guide marketing decision-making in corporate, global, and digital contexts. Students explore how organizations create value through understanding consumers and markets, designing customer experiences, and developing effective offerings. Topics include consumer behavior, product and brand management, marketing research, integrated marketing communications, pricing strategies, and the
application of marketing concepts to real-world business problems.
3.00
MKT-305
CRM Technology and Strategy
Focuses on how organizations use CRM systems across departments to manage customer data, support marketing and business decisions, and build relationships. Students gain hands-on experience with Salesforce and
explore additional CRM platforms.
3.00
MKT-322
Professional Selling
Sales is one of many channels in the marketing mix used to reach potential consumers. In this course, students will learn how to use customer analytics, prospect for customers using email and social media, and provide value to meet individual customer needs. There will be an opportunity to sharpen negotiating, presentation, and
listening skills relevant to sales roles and future job interviews across various industries.
3.00
MKT-333
Integrated Marketing Communication
Addresses how integrated marketing communications coordinate offline and online promotional tools to build brand awareness and engagement. Students analyze advertising, digital media, public relations, and sales promotion from an integrated perspective of targeting, planning, execution, and evaluation. Coursework includes developing an integrated advertising plan and the opportunity to complete HubSpot Digital Advertising
Certification.
3.00
MKT-334
Consumer and Buyer Behavior
The foundation of successful marketing must begin with a consumer-first model. This course will introduce concepts developed in psychology, economics, and sociology as they relate to consumer and buyer behavior. Students will explore the consumer decision process and behavior models while evaluating the sociocultural and environmental influences that impact purchasing decisions. Students will then translate these findings into efforts
marketers can employ to build relationships and engage with their target market.
3.00
MKT-4000
Marketing Research & Analytics Capstone
Emphasizes market research and analytics methods used to identify target markets, understand customer needs, and support innovation. The courese focuses on primary and secondary research, data analysis, and applying insights to marketing decisions. The course culminates in a primary research project suitable for submission to the University
Research Conference.
3.00
MKT-410
Digital Marketing and Applied Strategy
Analyzes how digital technologies shape consumer behavior and how organizations use digital channels to reach, engage, and convert audiences. Through case analysis, students explore outbound and inbound marketing, mobile marketing, privacy, and performance metrics used to evaluate digital campaigns. Coursework includes
professional certification and the development of a digital marketing strategy.
3.00
MKT-438
Social Media Marketing
Explores how organizations use social media platforms to engage audiences and build relationships across the customer journey. Students examine social media strategy by platform and business objective, analyze audience behavior, and apply best practices for content and community management. Coursework includes social media
audits, content creation, and exposure to industry-standard social listening and monitoring tools.
3.00
MKT-441
Marketing Internship
This is a 120-hour work experience designed to afford the student a practical experience in the application of
business techniques and practices.
3.00
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