Need for more provider-focused credentialing technology

MSP recruitment challenges persist

Providers are submitting applications faster

82 % of organizations said they Only 20 % of organizations have

Medical staff services leaders

There was a 7 % increase from either“ do not”, or they“ do not know”, if their organization calculates revenue gains from improving provider onboarding times. deployed provider-focused technology, including tools such as a digital“ portfolio” or“ wallet.” said finding experienced candidates remains their top recruitment challenge.

2024 in survey respondents who reported that providers submitted applications within 10 days or less.

Provider enrollment integration gains traction

60 % of survey respondents have integrated enrollment tasks into their MSS or CVO.

MSP workloads are improving

There was a 13 % increase in organizations who had one staff member per 1-150 providers, and an 8 % increase among those who had one staff member per 151-250 providers.

More IT specialists are helping with credentialing automation

More organizations( 48 % in 2025 vs 25 % in 2020) have database administrators and / or IT specialists assisting with credentialing automation.

Low integration between credentialing and scheduling systems

Only 11 % of medical staff services leaders have integrated their credentialing software with physician scheduling solutions.

Medical staff services are one of the key pillars of ensuring operational excellence in healthcare. The findings from the report underscore how having a streamlined credentialing process is more than just an administrative necessity; it’ s a strategic lever that safeguards patient outcomes, accelerates provider readiness and onboarding, and impacts revenue. For executives shaping organizational strategy, investing in and fully supporting medical staff services is not just about compliance – it’ s about aligning our provider workforce strategies with our commitment to delivering exceptional care in a challenging and high-stakes industry.

Divya Shroff, MD, FHM | Physician Executive Advisor, HealthStream

2025 TRENDS IN MEDICAL STAFF CREDENTIALING- SUMMARY OF KEY FINDINGS 8