2025 Employee Benefits Guide | Page 11

Contact Information

Benefit
Carrier
Phone #
Website / Email
Medical
Blue Cross Blue Shield( BCBS)
( 844) 657-2549
bcbstx. com
Medical- Virtual
MD Live( BCBS)
( 888) 680-8646
MDLIVE. com / bcbstx
Pharmacy
Prime( BCBS)
( 844) 657-2549
myprime. com
Wellness Program
Wellness Coordinator( BCBS)
( 817) 459-6855
wellness @ arlingtontx. gov
Dental
Ameritas
( 800) 487-5553
ameritas. com
Vision
EyeMed
( 866) 800-5457
eyemed. com
Flexible Spending Accounts
WEX
( 866) 451-3399
benefitslogin. wexhealth. com
Health Savings Account
HSA Bank
( 800) 357-6246
hsabank. com
Life & AD & D
Mutual of Omaha( MOO)
( 800) 775-8805
mutualofomaha. com / support
Disability
Mutual of Omaha( MOO)
( 800) 877-5176
mutualofomaha. com / support
Accident
Mutual of Omaha( MOO)
( 800) 775-8805
mutualofomaha. com / support
Critical Illness
Mutual of Omaha( MOO)
( 800) 775-8805
mutualofomaha. com / support
Employee Assistance
AllOne Health
( 888) 993-7650
allonehealth. com / deeroaks
Healthcare Concierge
TouchCare
( 817) 813-6822
touchcare. com / city-of-arlington
Pension
TMRS
( 800) 924-8677
tmrs. com
401k and 457b
MissionSquare
( 800) 669-7400
missionsq. org
401k and 457b
Steven Whitman
( 202) 759-7115
swhitman @ missionsq. org
401k and 457b
Omar Guevara
( 202) 759-7007
ojguevara @ missionsq. org
Benefits Portal
Our benefits portal https:// arlingtontx. sharepoint. com / sites / HR / SitePages / Benefits. aspx can be accessed at any time for additional information on our benefit plans and programs.
Benefits Questions Call Touchcare, our Healthcare Concierge Service, at 817-813-6822 or email assist @ touchcare. com.
Wellness Questions Email us: wellness @ arlingtontx. gov or call 817-459-6855.
Retirement Questions Email us: retirement @ arlingtontx. gov or call 817-459-6844.
Benefits Team Email us: employeebenefits @ arlingtontx. gov or call 817-575-8991.
DISCLAIMER: The material in this benefits guide is for informational purposes only and is neither an offer of coverage or legal advice. It contains only a partial description of plan or program benefits. It also does not constitute a contract. Please refer to the Summary Plan Descriptions, Certificates of Coverage, and other plan documents for complete plan details. In case of a conflict between your plan documents and this information, the plan documents will always govern. Annual Notices: Federal laws require that employers provide disclosure and annual notices to their plan participants. The City distributes all required notices under the Annual Notice Packet.