Gwynedd Mercy University 2025-2026 University Catalog 81
TECHNOLOGY SERVICES
Computer Use Policy
The computer technology sources( lab or smart classroom facilities, hardware, software and media equipment) at Gwynedd Mercy University are provided to assist students, faculty, administration, and staff in the pursuit, collection, and presentation of academic information. Because these computer technology resources are the property of Gwynedd Mercy University, their operation by individuals associated with the University should be consistent with the mission and values of the institution.( Please refer to the student handbook for the complete computer use policy of the University.)
Learning Management System
Students should be aware that the Learning Management System records student usage data. Instructors have access to this data and can monitor student activities while they are using Canvas. It is a student conduct violation to download recorded conversations to a computer, upload them to the internet, or otherwise share, transmit or publish such recordings without the prior written consent of all participants( unless the professor has agreed in writing to such action and the recording is a recording of the professor’ s class).
Technology Resources
The following technology resources are available for students:
• IT Service Desk( Help Desk)— communication and support of all technical needs and requests. Ways to contact Help Desk: o Phone( 24 Hours): 215-646-7300 ext: 21444 o Email( 24 Hours): IT @ GMercyU. edu o Chat( 24 Hours) o Walk In( University Hall Room West 104): Monday Through Thurs 8am to 6pm, Friday
8am to 4pm
• Computer Labs— Four computer labs and Five computer breezeways( computer labs and breezeways available from 6am to 11pm daily)
• Classrooms and Technology Enhanced Rooms— for teaching, learning, and presentations
• Wireless Access— connections in common areas of each major building on campus
• Campus Network— highly available, redundant, and secure internet service providers
• Emergency Notification Center— Omnilert campus text message notification for important announcements
• Canvas— a learning management system for courses and collaboration
• Self-Service( Colleague)— a portal to access registration, financial services, transcripts and advising
• Microsoft 365— both online and downloaded versions are available to each student
Computer Labs and their Descriptions Gwynedd Mercy University offers multiple labs serving the faculty, staff, and students. These labs are maintained by Institutional Technology Services( ITS) with various software and hardware. Each lab is managed by the individual departments listed below. Please contact these departments for lab schedules.