Gwynedd Mercy University 2025-2026 University Catalog 43
At the time of a student’ s acceptance to Gwynedd Mercy University, or anytime thereafter, a request can be made for accommodations pertaining to learning, psychological, and / or physical disabilities. This request must be made by the student directly to the Director of Accessibility Services. Requests must be made by the student to the Director in person, by email, or by receipt of the GMercyU Accommodation Application. Other forms of contact such as phone calls or disclosure to other University staff or faculty are not recognized as requests for accommodations. A student who self-identifies as having a disability and requests accommodations is responsible for submitting appropriate documentation and following the procedures as listed on the Accessibility Support web page: https:// www. gmercyu. edu / studentlife / campus-resources / accessibility-services / student-accessibility-services. No accommodation can be made by Gwynedd Mercy University without completing this process.
All information provided to the Director of Accessibility Services is, in accordance with FERPA, confidential. It is important to allow sufficient time for administrative processing of the application. The accommodation process may take up to six weeks for completion. In addition, accommodation requests are assessed on a case-by-case basis, and the accommodations are based on each student ' s individual and unique needs.
For additional information, visit the University’ s Accessibility Services web page or email accessibilityservices @ gmercyu. edu.
Accessibility Services Grievance Procedure Grievances falling under the scope of Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990, and the ADA Amendment Act of 2008 should be made according to the following procedure. This procedure is applicable only to students who have previously registered with Accessibility Services, regardless of their experience in the classroom to date. A student who has a grievance / concern regarding their disability status, accommodations / modifications or lack thereof, the“ reasonableness” presented by the University, or any decisions based on their presentation by faculty, staff, or a department; or has been subjected to discrimination or harassment on the basis of disability should first contact the Director of Accessibility Services. The Director may be able to assist in the informal resolution of the issue, and / or serve as a liaison to the faculty / staff member or department. In instances which directly involve the Director as an integral party to the grievance / concern, the student should contact the Associate Dean for Student Success and Retention for attempts at informal mediation / negotiation. To increase the likelihood of successful resolution, such processes must be initiated at the time of conflict. If the student is not satisfied with the outcome of this process, they may proceed to a Formal Complaint.
Retaliation against anyone who files a grievance or cooperates in the investigation of a grievance is prohibited.
Formal Complaint: A student may choose this option if attempts at prior resolution have been unsuccessful. A signed, written summary of events must be submitted to the Dean of Student Success within 30 days of the initiation of the grievance process. The summary should include the following:
• The specifics of the concern, including any applicable sections of the above laws
• The steps already taken by the student to resolve the issue
• The outcomes of those steps
• The requested resolution to the concern