2024 Training Calendar | Page 51

Critical Thinking Skills : Capturing the Essence of Issues
The U . S . Department of Labor has identified critical thinking as the raw material of a number of key workplace skills , such as problem solving , decision making , organizational planning and risk management . The skills we need to be able to think critically are varied and include observation , analysis , interpretation , reflection , evaluation , inference , explanation , problem solving , and decision making . Many employees are unclear on the difference between fact , opinion , and emotions . Good decisions require focusing on the most relevant information , asking the right questions , and separating reliable facts from false assumptions – all elements of critical thinking . Participants learn these essential skills .
Duration : 120 minutes
Location : Room 366 , City Hall , Building A
Target Audience : All employees Recorded : No
Date / Time : Wednesday , April 17 , 2024 at 9:30 a . m .
Effective Communication
Modern life provides us with numerous options for communicating – email , text , social media , phone calls , and even the old-fashioned letter . Learn how to be professional and persuasive in your verbal and written communication to those both inside and outside our City . In this training , you can expect to :
» Develop oral , nonverbal , and formal communication skills
» Identify , develop and overcome the barriers to effective communication
Duration : 150 minutes
Location : Building B Training Room ( EOC )
Target Audience : All employees Recorded : No
» Demonstrate the power of active listening skills
Date / Time : Tuesday , Nov . 19 , 2024 at 9:30 a . m .
Training & Development Catalog | 2024 Dates , times and locations are subject to change . Page | 51