Conflict Without Controversy
Conflict cannot be avoided , either interpersonally , between work departments , or with customers – and it shouldn ’ t be , as engaging in dialogue opens the door to understanding and mutual respect . In this training , you can expect to :
» Learn the steps necessary to constructively confront , when to do so and when not to
» Practice strategies toward “ talking it through ” to find mutual purpose
Duration : 120 minutes
Location : Building B Training Room ( EOC )
Target Audience : All employees Recorded : No
» Discover the value of win-win conflict resolution and steps to prevent conflict from occurring
Date / Time : Thursday , Aug . 15 , 2024 at 10 a . m .
Confront ? Or Not To Confront ? That Is The Question !
Conflict can arise during new customer interactions and even among experienced teams , but managing that conflict is what sets the stage for connection for the future . Discover the importance of resolving conflict so productivity is not hindered and goals are not subjugated . In this training , you can expect to :
» Identify the root causes of conflict
» Practice ways to mitigate or even avoid it from occurring at all
Duration : 150 minutes
Location : Building B Training Room ( EOC )
Target Audience : All employees Recorded : No
» Understand how to successfully manage the inevitable workplace conflicts that arise
Date / Time : Tuesday , Feb . 6 , 2024 at 9:30 a . m .
Page | 50 Dates , times and locations are subject to change . Training & Development Catalog | 2024