Digital Content :
Departments are also at various levels of advancement regarding translation of digital content . The next two years should catalyze increased translation and website localization activities as Departments adapt their content to comply with the City ’ s Digital Accessibility and Inclusion Standard . This includes human translation of vital information in the threshold languages ( Spanish , Chinese , and Filipino ). Readers can navigate to the Digital Accessibility and Inclusion Standard section of this report for more information .
Strengthen Language Access Planning , Coordination , and Outreach :
Prioritize inclusion through advance planning and coordinated outreach to Limited English Proficient ( LEP ) communities in-language .
Departments could increase Limited English Proficient ( LEP ) client interactions by conducting more in-language outreach . This includes outreach for specific public meetings and events , as well as outreach about regular programs and services that Departments have available . Partnering with ethnic media and connecting reporters with in-language interviews about the services available to their community is one strategy for successfully engaging LEP community members . Sharing inlanguage materials about upcoming meetings in advance , with prominent instructions for requesting language services , can make it easier for LEP individuals to learn about and participate in events . This is important both in clarifying logistics for participation and in showing that their perspectives are valued .
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