2023 AWWA / WEF Utility Management Conference Prog 2023 Utility Mgmt Conf Program_FINAL_LR | Page 19

WED07 What ’ s Your Plan ?– How Utility Leaders Use Strategy When the Stakes Are High ( STS )

1:30 – 5:00 p . m . ROOM : A4 + A5

Moderators : Melissa Elliott , Catherine Noyes Carter ,

Darin Thomas

Utility leaders are asked to transform their organizations with little to no room for error . In this session , participants will focus on strategy development and execution . A panel of utility leaders from across the country — Charlotte , Nashville , Lehigh County , Pennsylvania ; Roseville , California ; New Orleans ; and Brownsville , Texas — will discuss their experience with using strategy to align and focus their organizations .

1:30 What and Why : Drivers , Trends , and Setting Yourself up for Strategic Planning Success Liesel Gross , Lehigh County Authority , Muzit Kiflai , Metro Water Recovery

2:00 Panel Discussion : What and Why : Drivers , Trends , and Setting Yourself up for Strategic Planning Success Liesel Gross , Lehigh County Authority , Muzit Kiflai , Metro Water Recovery , Shanna Whitelaw , Sean Bigley , Roseville Water Utility
2:30 How : Building Strategy ; Lessons in Approaches , Processes , and Structures , Used to Develop Strategic Plans Sean Bigley , Roseville Water Utility , Michael Johnson , Birmingham Water Works Board
3:00 Break
3:30 Community Conversations on How : Building Strategy : Lessons in Approaches , Processes , and Structures , Used to Develop Strategic Plans Sean Bigley , Roseville Water Utility , Angela Charles , Charlotte Water , Liesel Gross , Lehigh County Authority , Muzit Kiflai , Metro Water Recovery , Michael Johnson , Birmingham Water Works Board , Shanna Whitelaw
4:00 Keeping Strategy Relevant : Implementation Highs and Lows , Maintaining Momentum , Key Initiatives , and Strategic Refreshes Angela Charles , Charlotte Water , Shanna Whitelaw
4:30 Panel Discussion : Keeping Strategy Relevant : Implementation Highs and Lows , Maintaining Momentum , Key Initiatives , and Strategic Refreshes Sean Bigley , Roseville Water Utility , Angela Charles , Charlotte Water , Liesel Gross , Lehigh County Authority , Muzit Kiflai , Metro Water Recovery , Michael Johnson , Birmingham Water Works Board , Shanna Whitelaw www . awwa . org 19