2022 LAO Compliance Summary report OCEIA | Page 19

Client Interactions
Departments ’ interactions with LEP clients increased across all languages from the previous fiscal year , with the largest increases in Filipino ( 1,921 %) and Spanish ( 95 %) clients . Filipino LEP client interactions increased nearly twentyfold , from fewer than 16,000 to over 300,000 , while those for Spanish nearly doubled from about 250,000 to nearly 500,000 client interactions .
Total Client Interactions by Language , Over Time
16