“ Maglagay ng mga taong nagsasalita ng Tagalog sa bawat ahensya na maaaring pagtanungan ng mga bagay na hindi maintindihan ."
" Provide Tagalog speaking persons in each agency that may be asked about anything that is not understood ."
– Filipino-speaking LEP respondent
" Mo nhieu dich vu co the cap nhap thong tin nhanh va chinh xac trong tieng Viet ( ngon ngu cua toi )."
" Open more services to update fast and accurate information in Vietnamese ( my language )."
– Vietnamese-speaking LEP respondent
" Поинтересоваться потребностями Русской общины . Наладить контакт с представителями Русской общины ."
" Learn more about Russian community needs . Establish communication with Russian community representatives ."
– Russian-speaking LEP respondent
" Make Arabic a standard language between employees in the City and have them be from our community , to be familiar with us and our community .”
– Arabic-speaking LEP respondent
How to improve language access in San Francisco
When asked what the City could do to improve access to services for their community , 261 LEP respondents expressed the need for language services , including hiring bilingual staff who are culturally and linguistically competent , and the need to provide interpretation and translation in more languages . Some respondents , including speakers of Tigrinya and Maya , also expressed the importance of providing information in person or through audio or video formats for those who may not read or write in their language . Other suggestions included community and public safety , and more support for local organizations that provide services to community members .
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