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INTRODUCTION by Adrienne Pon , OCEIA Executive Director
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REPORT SUMMARY
Department Compliance and LEP Client Interactions
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FINDINGS
Key Findings and Trends
Contents
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SNAPSHOT OF SAN FRANCISCO
Population and Demographics
SUPERVISORIAL DISTRICTS
LEP Population per District
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LOOKING BACK
Looking Back on 2020
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LOOKING FORWARD
Language Access in a COVID-19 Recovery Period
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DEPARTMENT LIST
Full List of Reporting Departments
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DEPARTMENT HIGHLIGHTS
Compliance by Department