About This Report
This report is dedicated to the many frontline health , safety , bilingual and essential workers who are tirelessly getting us through the tough year and days ahead .
The annual Language Access Ordinance Summary Report evaluates citywide compliance and progress with the San Francisco Language Access Ordinance ( LAO ). As required by the LAO , the annual report is submitted to the Board of Supervisors and the Immigrant Rights Commission by February 1 of each year . This year ’ s report covers Fiscal Year 2019-2020 ( July 1 , 2019 to June 30 , 2020 ) and includes all data submitted by October 1 , 2020 by reporting departments .
In addition to overseeing compliance , the Office of Civic Engagement & Immigrant Affairs ( OCEIA ) assists City departments , the Mayor ’ s Office , and the Board of Supervisors to better meet the language needs of San Francisco ’ s Limited English Proficient ( LEP ) residents and workers . These services include trainings , tools , resources and recommendations to increase capacity and provisioning for language access services . On a limited basis , OCEIA ’ s Language Access Unit also provides direct translation and interpretation assistance .