Course Typically Offered : Fall / Spring
10-196-145 WORKPLACE INNOVATION ... learn to identify the difference between an idea and a real business opportunity . Create an initiative using trusted business tools and techniques to gain leadership support . Course Typically Offered : Fall / Spring
10-196-192 MANAGING-QUALITY ... developing a personal philosophy of quality , identifying all stakeholder relationships , meeting / exceeding customer expectations , managing a quality improvement project , measuring effectiveness , lean thinking , Six Sigma , and systems thinking . Course Typically Offered : Fall / Spring
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