2020 Employee Benefits Book | Page 39

Teladoc : Get Care Anywhere ™ Teladoc is a service that allows you to virtually connect with a care provider wherever you use your phone, computer or tablet and offers a convenient, affordable alternative to urgent care and emergency room visits. The service is free to all Renown employees who are Hometown Health members. Once registered, the copay for a Teladoc visit is $0 for both urgent care and dermatology specialty visits. When to use Teladoc Teladoc providers can treat many basic medical conditions, including: • Cold & flu symptoms • Allergies • Sinus problems • Sore throat • Respiratory infection • Skin problems You can use Teladoc when you need care right away, but aren’t experiencing any emergency symptoms (i.e. trouble breathing, chest pain, etc.) and don’t need the ER. Teladoc can be accessed 24/7 and from anywhere, so you can still access a provider — even while you’re away from home or on vacation. How to use Teladoc You can choose to connect with a care provider over video chat or over the phone and can also select a preferred time for your appointment. Teladoc services can be accessed by: • Calling 1-800-TELADOC (835-2362) • Visiting teladoc.com • Downloading the app Learn more or register at teladoc.com. 37