What www . AmericanSecurityToday Performed
? . com 2020 FINALISTS Edition - 49
( What performed , didn ’ t , and Why ? If you ’ re only measuring the number of calls you ’ re taking and time answer those calls , you ’ re missing the bigger picture .)
What ' s Happening Now ?
( NICE Inform dashboards give you instant visibility into what ’ s happening in your 911 center
NOW – with dozens of real-time metrics , including time to answer , time to enter , time to dis- patch , time to on-scene and more
.)
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