2019 US Spa Industry Study 2019 Compensation Supplement | Page 7

Full-Time Positions by Type
Spas were asked to say whether they employ people on a full-time basis in the
positions of spa director, spa manager, esthetician, massage therapist and/or nail
technician. The responses varied by type of spa, with resort/hotel spas more likely
than day spas to employ people on a full-time basis in one or more of those
positions.
A large majority of resort/hotel spas (84%) said they employ a full-time spa director,
compared with 47% of day spas.
Full-time spa managers are employed in 88% of resort/hotel spas. The same proportion
of day spas employ a full-time manager.
The majority of spas employ full-time estheticians (80%) and massage therapists (87%).
A little under four in 10 spas (39%) employ full-time nail technicians.
Only two percent of spas indicated that they have no full-time employees in management
positions or providing services. These are almost all owner-run spas (96%), primarily in
the day spa sector.
Full-time positions by type (% of spas)
100
90
86
91
88
87
80
84
80
92
88
84
78
80
73
68 66
70
60
Spa Director
59
Spa Manager
53
47
50
Esthetician
39
40
Massage Therapist
38
Nail technician
30
None of the above
22
20
10
3
2
1
0
0
All
Day
Resort/Hotel
Other
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