2019 US Spa Industry Study 2019 Compensation Supplement | Page 24

Unstaffed Positions: Service Providers
When asked if they have any unstaffed service provider positions, 54% of spas
said they had openings that they are actively trying to fill, ranging from 63% of
resort/hotel spas, 55% of day spas and 41% of other spas. The number of unfilled
service provider positions is estimated at 28,420 of which 14,110 are full time and
14,310 part-time.
Massage therapists account for the largest number of unfilled positions that spas are
currently trying to fill, a total of 17,310 representing 61% of unfilled service provider
positions. The proportion did not vary greatly between day spas (62%) and resort/hotel
spas (60%).
Estheticians account for an estimated 6,990 unstaffed positions (25%). The esthetician
share of service provider vacancies was higher among day spas (25%) compared to
resort/hotel spas (17%).
The remaining 4,120 positions are for nail technicians (14%). The esthetician share of
service provider vacancies was higher among resort/hotel spas (23%) compared to day
spas (13%).
The number of unfilled service provider positions equates to 8% of total employment in
the spa industry as of May 2019. It should be noted that unfilled positions arise both for
new job openings and for other reasons (i.e., some unfilled positions will replace
employees who have, for example, left for a job elsewhere).
Unstaffed Positions
Esthetician
3,980
Massage therapist
3,010
8,320
Full-time
8,990
Part-time
Nail technician 1,810 2,310
0
5,000
10,000
15,000
20,000
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