2019 US Spa Industry Study 2019 Compensation Supplement | Page 23

Compensation Structures for Service Provider Employees :
Paid Time Off
When asked to select the compensation structure used for service provider
employees in respect of paid time off, paid education/training or paid sick leave, a
large majority of spas in each service provider category said they use straight
hourly pay, within a narrow range from 83% for massage therapists to 80% for
estheticians and nail technicians.
The use of straight hourly pay as a compensation structure for paid time off varied only
slightly by type of spa. Day spas were slightly more likely to say they use straight hourly
pay, mentioned by 82% to 86% across the service provider categories. Among
resort/hotel spas, 77% said they use straight hourly pay across each of the three service
provider categories.
Very few spas make no provision for paid time off; 4% across the service provider types.
Compensation structures – service provider employees: Paid
time off
90
80
80
83
80
70
60
50
Estheticians
40
Massage therapists
Nail technicians
30
20
10
2 1 4
7 6 6
6 6 6
2 1 1
4 4 4
0
Straight
Straight Straight fixed Straight
hourly pay annual salary
fee per
hourly pay +
service
fixed fee
Other
No paid leave
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