2019 US Spa Industry Study 2019 Compensation Supplement | Page 23

Compensation Structures for Service Provider Employees : Paid Time Off When asked to select the compensation structure used for service provider employees in respect of paid time off, paid education/training or paid sick leave, a large majority of spas in each service provider category said they use straight hourly pay, within a narrow range from 83% for massage therapists to 80% for estheticians and nail technicians. The use of straight hourly pay as a compensation structure for paid time off varied only slightly by type of spa. Day spas were slightly more likely to say they use straight hourly pay, mentioned by 82% to 86% across the service provider categories. Among resort/hotel spas, 77% said they use straight hourly pay across each of the three service provider categories. Very few spas make no provision for paid time off; 4% across the service provider types. Compensation structures – service provider employees: Paid time off 90 80 80 83 80 70 60 50 Estheticians 40 Massage therapists Nail technicians 30 20 10 2 1 4 7 6 6 6 6 6 2 1 1 4 4 4 0 Straight Straight Straight fixed Straight hourly pay annual salary fee per hourly pay + service fixed fee Other No paid leave 23