2019-2020 Program Guide 2019-2020 | Page 119

For nancial aid information, contact an advisor. Prepare to work in a business environment by learning general of ce and customer service skills. All courses in this certi cate may be applied toward the Administrative Professional associate degree program or Of ce Professional technical diploma. Curriculum Students following the study plan below will complete the Business Professional Essentials Pathway Certi cate in the number of semesters shown. FIRST SEMESTER 10-106-114 Keyboarding-Speed Building 2 10-103-121 Micro: Word-Intro 1 10-103-131 Micro: Excel-Intro 1 10-106-102 Of ce Technologies 2 10-103-161 Outlook 1 10-106-153 Professional Pro le 3 10-106-172 Customer Contact Skills 1 SEMESTER TOTAL 11 TOTAL CREDITS 11 10-106-114 KEYBOARDING-SPEED BUILDING ...typing skill and speed development on the alphabetic and numeric keyboards using analytic/diagnostic software. Basic document processing. 10-103-121 MICRO: WORD-INTRODUCTION ...word processing basics including creating, revising, formatting, printing; sections, tabs, multiple-page numbering; manipulating text; creating headers/footers; creating/formatting tables, graphics; and merging documents. 109