2018 BBB serving the Heart of Texas Annual Report 2018 Annual Report | Page 12

STD
Better Business Bureau ®
1805 Rutherford Lane, Suite 100
Austin, TX 78754
U.S. POSTAGE PAID
AUSTIN, TX
PERMIT NO. 60
800.621.8566
/CentralTexasBBB
/CentralTexasBBB
bbb.org
@CentralTexasBBB
@CentralTexasBBB
Top 10 Complaints and Inquiries
10 Most Complained about Categories
Camping Equipment
New Car Dealers
Prepaid Credit Cards
Apartments
Insurance Companies
Used Car Dealers
Roofing Contractors
Consumer Finance Companies
Video Game Dealers
Banks
10 Most Inquired about Categories
1,101
911
885
828
705
573
541
491
460
459
Roofing Contractors
Home Builders
Construction & Remodeling Services
Insurance Companies
General Contractors
Plumbers
Used Car Dealers
Financial Services
Air Conditioning Contractor
Lawyer
Corporate Office - Austin
1805 Rutherford Lane
Suite 100
Austin, TX 78754 Permian Basin
306 W. Wall Street
Suite 1350
Midland, TX 79701 Waco/Centroplex
200 W. Hwy 6
Suite 225
Waco, TX 76712
San Antonio
425 Soledad Street
Suite 500
San Antonio, TX 78205 Bryan/College Station
1733 Briarcrest Drive
Suite 209
Bryan, TX 77802 Fort Worth
1300 Summit Avenue
Suite 700
Fort Worth, TX 76102
289,445
138,916
137,473
95,368
75,713
75,397
70,573
69,434
67,051
46,811
Corpus Christi
802 North Carancahua Street
Suite 630
Corpus Christi, TX 78401