Survey = Level Set Start
87% of survey respondents reported they
conduct their work without a documented
process
2
Why the “Got Process”
survey mattered to us:
• Level playing field
• Gaps became evident
• Awareness across the
organization
7
Enterprise Process Map
Leadership Processes
Value Stream
Enabling Value Stream
8
Enterprise Process Map Building = SIPOCs
Objective
Suppliers
Inputs
Process
Outputs
Customer
Requirements
Measurements
9
3