2012_The_New Multi-screen_World 2012_The_New Multi-screen_World | Page 44

Mul*-­?screen  lessons  to  apply     1   The  vast  majority  of  media  interac?ons  are   screen-­?based,  and  so  marke?ng  strategies   should  no  longer  be  viewed  as  “digital”  or   “tradi?onal”.  Businesses  should  understand   all  of  the  ways  that  people  consume  media,   par?cularly  digital,  and  tailor  strategies  to   each  channel     The  prevalence  of  sequen*al  usage  makes   it  impera?ve  that  businesses  enable   customers  to  save  their  progress  between   devices.  Saved  shopping  carts,  “signed-­?in”   experiences  or  the  ability  to  email  progress   to  oneself  helps  keep  consumers  engaged,   regardless  of  device  used  to  get  to  you   2   Consumers  turn  to  their  devices  in  various   contexts.  Marke?ng  and  websites  should   re?ect  the  needs  of  a  consumer  on  a   speci?c  screen,  and  conversion  goals  should   be  adjusted  to  account  for  the  inherent   di?erences  in  each  device   3   4   Consumers  rely  on  search  to  connect  their   experiences  across  screens.  Not  only  should   brands  give  consumers  the  opportunity  to   ?nd  them  with  mul?-­?device  search   campaigns,  strategies  such  as  keyword  parity   across  devices  can  ensure  consumers  can  ?nd   the  brand  when  resuming  their  search   44